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Find answers to common queries about our app’s features, troubleshooting, subscription plans, and more in our comprehensive FAQs section.
Yes. No credit card required. Create your gallery, invite a friend, and experience exactly how it works before your special day.
No. Guests scan a QR code and upload instantly from their phone browser. No app, no account, no friction
With Picaggo, they don’t have to remember anything. Guests who download the optional mobile app have every photo uploaded automatically in the background as they take them — Smart Sync does it silently while they dance, laugh, and celebrate. For guests who prefer the QR code, the gallery stays open after the event, too, so nothing gets missed either way.
Smart Sync is Picaggo’s hands-free auto-upload. Guests who download the app have every photo they take uploaded automatically in the background — zero tapping, zero remembering. They just enjoy the event.
You have the option to add a Google Drive account in the mobile app. Once connected, Everything syncs automatically to your Google Drive, so your memories are yours forever — not locked in our platform. You can also download the full album in one click.
It’s an annual plan, so your gallery stays live and accessible. You’re never locked in — download your full album anytime and cancel before renewal with no penalties. No hidden fees, no surprises.
Picaggo gives you the option to report inappropriate media file, comments or user if you find it offensive. You can also block the user.
To report inappropriate image/video:
In case of report, we at Picaggo will register your request and review it within 24 hours. You will be intimated by email on the updates to your request.
If you select Block User, it will remove the user and their content form your account until you unblock them. And the blocked user too cannot see your account.
Yes. You invite your photographer, and their album merges automatically with your guest photos into one complete gallery. No more managing two separate albums.
Yes. Our AI face recognition finds every photo you appear in across the entire gallery — guest photos and photographer shots combined.
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Questions or feedback? Reach out to us anytime. We’re here to help enhance your photo collection app experience.
1313 N. Milpitas Blvd
Suite 167, Milpitas
California – 95035
United States
09:00AM to 06:00PM